Privacy Policy

Introduction

This Privacy Policy explains how Ishwarya Call Taxi ("we", "us", "our") collects, uses, and protects the information you share with us when you book or enquire about our local and outstation taxi services across Coimbatore, Tirupur, and surrounding regions in Tamil Nadu. By using our services, you agree to the practices described below.

Information We Collect

• Your name, phone number, and pickup/drop location when you call or message us to book a ride.
• Trip details such as travel dates, vehicle preference, and distance, used to calculate fares and assign a driver.
• Communication you send us over phone or WhatsApp regarding bookings, changes, or support.

How We Use Your Information

We use the information you provide solely to confirm and fulfil your bookings, assign a suitable driver and vehicle, calculate fares, and contact you regarding your trip. We may also use your phone number to follow up on service quality or to inform you about relevant offers, if you have not opted out of such communication.

Sharing of Information

We do not sell or rent your personal information to third parties. Your trip details, such as pickup location and contact number, are shared only with the driver assigned to your booking, so they can reach you and complete the trip. Information may also be disclosed if required by law or to protect the safety of our drivers and passengers.

Data Security

We take reasonable steps to keep your information secure and limit access to it to those who need it to arrange and complete your trip. However, no method of storage or communication is completely secure, and we cannot guarantee absolute protection of your data.

Third-Party Services

Our website uses an embedded Google Maps view to show our location. Google may collect data such as your IP address when the map loads, in accordance with Google's own Privacy Policy. We do not control how Google handles this data.

Your Choices

You may ask us at any time to stop contacting you for promotional purposes by informing us over phone or WhatsApp. You may also request details of the information we hold about you, or ask us to correct or delete it, subject to any records we are required to keep for legal or accounting purposes.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Continued use of our services after any update constitutes acceptance of the revised policy.

Contact Us

For any questions about this Privacy Policy or how your information is handled, please reach out to us at +91 86086 05556 or via WhatsApp.